✨ About The Role
- The Operations Manager will be responsible for managing and optimizing the logistics and fulfillment processes for at-home blood testing kits.
- This role includes overseeing the end-to-end delivery process, ensuring timely shipping and accurate order tracking for customers.
- The candidate will coordinate with lab partners to ensure tests are processed on time and meet quality standards.
- Monitoring supply chain efficiency and managing relationships with logistics suppliers will be key responsibilities.
- The role involves supporting customer satisfaction by collaborating with the customer support team to address inquiries and issues promptly.
⚡ Requirements
- The ideal candidate will have over three years of experience in operations, logistics, or supply chain management, preferably within the healthcare or biotech sectors.
- A strong problem-solver who can adapt to the fast-paced and changing needs of a growing startup environment is essential.
- Excellent communication skills are necessary, as the role involves managing cross-functional teams and collaborating with various departments.
- Familiarity with regulatory and compliance standards in healthcare or laboratory settings will be crucial for ensuring operational processes meet industry requirements.
- A bachelor's degree in operations management, business, or a related field is required, with a preference for candidates with advanced degrees.