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Telehealth Care Team Operations Associate - Remote Eligible
Coordinate and manage appointments for patients with neurodegenerative diseases efficiently and compassionately.
Remote
Mid-Level
4 months ago
Synapticure
We deliver personalized medicine for neurodegenerative patients
Job is no longer active
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✨ About The Role
- The Telehealth Care Team Operations Associate will provide support services to the neurodegenerative community across the US
- Responsibilities include scheduling and care coordination, case review, care facilitation, and communication tasks
- The role involves engaging with patients, caregivers, and healthcare organizations to ensure members have the care and assistance they need
- The position requires basic knowledge of frequently prescribed medications, handling medical records, and coordinating various services for members with complex health needs
- The CTOA will work remotely and be responsible for managing appointments, tracking scheduling tasks, and supporting the care team in providing personalized care to patients with neurodegenerative diseases
âš¡ Requirements
- Experience in coordinating and managing referrals, handling and reviewing medical records, and patient communication
- Comfortable with technology and EHR systems, with exceptional communication skills
- Ability to work in a startup environment that has experienced rapid growth and change
- Flexible with working hours, preferably on the West Coast Time
- Passionate about improving patient satisfaction and outcomes, empathetic, organized, and eager to impact someone's life
Telehealth Care Team Operations Associate - Remote Eligible
Remote
Operations
Job is no longer active
About Synapticure
We deliver personalized medicine for neurodegenerative patients