✨ About The Role
- This role involves managing Cash App’s network partnerships to ensure operational excellence and build trust within the payments ecosystem.
- The successful candidate will become the go-to authority on network technical requirements and rules for card payment transactions.
- Responsibilities include triaging and investigating payment escalations while providing timely responses to internal and external partners.
- The position requires collaboration with multiple stakeholders to scope and implement optimizations and new payment ideas.
- The candidate will work closely with the Acquiring Operations team to enhance payment acceptance and drive operational excellence.
⚡ Requirements
- The ideal candidate will have over 5 years of experience in the payments industry, demonstrating a strong understanding of payment methods, card networks, and regulatory environments.
- Excellent relationship-building and communication skills are essential, along with a self-starting attitude to drive initiatives independently.
- A proven track record of working cross-functionally with various teams such as Finance, Data Science, and Product to identify and prioritize opportunities is crucial.
- The candidate should possess strong business analytic skills, utilizing data to influence business requirements and drive improvements.
- Experience in managing complex payment operations and partnerships will be key to ensuring operational excellence.